Return Policy
At Artistry Imprints, your satisfaction is our top priority. That’s why every product comes with our 30-Day Satisfaction Guarantee. If, for any reason, you're not completely happy with your purchase within 30 days of receiving it, we’ll work with you to find a solution that meets your needs.
Refunds will be issued to the original payment method, typically within 3-5 business days once processed.
Feel free to contact us at support@artistryimprints.com, and our team will be ready to assist you.
Returns for Orders in Good Condition
- If your order arrives on time and in perfect condition, but you'd still like to return it, simply email us at support@artistryimprints.com with your order number.
Policy for Damaged or Defective Items
- Should any product arrive damaged or defective, email us a photo of the item along with your order number at support@artistryimprints.com, and we’ll replace it at no extra cost to you.
Cancellation Policy
At Artistry Imprints, we take pride in our efficient order processing, shipping, and delivery. Once an order is placed, our dedicated team immediately prepares it for the next available shipment.
Due to our fast process, we offer a 3-hour cancellation window. Any cancellation requests made after this period may not be accommodated, as the order is typically already packed and scheduled for courier pickup the next day.
Customers may return their package for a refund, though please note that the transaction fees imposed by the payment gateway will be deducted from the refund.
For any inquiries or support, feel free to email us at support@artistryimprints.com or call us at +1(901) 257-9601 8, Monday through Friday, between 9 AM and 5 PM CST
Please be aware that payment platforms, such as PayPal, Stripe, Amazon Pay, and Apple Pay, apply non-refundable transaction fees that range between 3.5% and 4.7% for each processed payment. As a result, refund requests will incur corresponding deductions based on the payment gateway used.
Customer Error Policy
Please ensure that all customizations are accurate before placing your order, as items cannot be returned due to customer errors. That said, we are committed to doing everything we can to ensure your satisfaction.
Holiday Season Policy
During the busy holiday season, we do our best to ensure your gifts arrive on time. However, due to high order volumes and unforeseen circumstances, there may be slight delays in delivery.
Please note, refunds cannot be issued for delays caused by adverse weather conditions or other situations beyond our control that may impact Artistry Imprints or our shipping partners. We appreciate your understanding.
